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Your bank, just a click away

You can carry out the main operations of your business from the app and the web. When you want, from where you want and with complete security.

Businesses and the self-employed Companies

How can I do my banking online?

If you enter your username and password but can't log in...
Your username is probably blocked for security reasons. If this is the case, call us on 963 085 000 and one of our managers will help you access your online banking service as normal.
Your ID needs to be up-to-date
For security and legal reasons, in order to bank online, both via the app and the website, your ID must be up-to-date. But if it's not, don't worry. When you enter the app or website, you'll get a message that will take you directly to the steps you need to carry out. Having an up-to-date ID is essential for some of the most typical operations, such as making a transfer.
Forgotten your password? It's very easy to reset
In the app, on the screen where you have to enter your password, click on the text "Forgotten your password?”. On the website, under the space where you normally enter your password, there's a link with the title "Are you having problems logging in?". Make sure you have your ID and one of your Banco Sabadell cards handy. Click, follow the steps and you'll get an SMS on your mobile to reset your password.

Does your mobile have fingerprint or facial recognition? Activate this to identify yourself via the Banco Sabadell app and Sabadell Wallet
This is the easiest and most secure way to identify yourself. You can easily activate this via the Banco Sabadell app by entering "Profile and settings", then "Access" and clicking on "Access with your fingerprint". Just follow the instructions on the screen.
How can I allow others to access my business accounts?
You can manage authorisations to allow another person to initiate the main collection and payment operations via the "Administration" menu. Go to the "New limited access code" or "Limited access code management" section, depending on whether you want to create a new access code or change the settings for existing authorisations. Please note that people with limited access codes can initiate operations but you will still have to sign them.

Payments or collections to suppliers and customers

How do I do it online?
In the web, you can access the query, generation, sending and cancelling files to make batches of receipts and batch payments to your customers and suppliers. Log in here to our file guide to get all the information on how to do each pricess.
Remember that you can also sign files using our app. To do so, log into our app with your company account, click on select the "Company" option and choose the "Transactions pending signature" option. All files pending signature will appear.

How can I deposit money or pay a tax from the app or the web?

How do I do it online?

You don't need to visit a branch to deposit funds because you can do this via some ATMs. Just insert your card into the ATM and select the "Deposit funds" option you'll see on the screen.

And you can pay Spanish, regional and municipal taxes easily via the website. Just click on "See all operations" in the left-hand side menu. Then go to "Cash & Banks" > "See more" > "Taxes, duties and social security”.

Can I cash checks online?

Yes, and it is very simple
You can trade online and clear checks and promissory notes, on the web, by clicking on "See all operations" in the left side menu. Then go to "Cash "> "Deposit Document"
Moreover, we have increased the time you have to take physical documents to any office from the moment you deposit the check. You now have up to 40 days.
If you want to know more about depositing checks online, we explain everything here.

Sign documents sent to you by your manager

How can I do this online?
You can sign documents or contracts From the Banco Sabadell web or app. If you do not have access to online banking you can request it by filling in this form. Then, your manager can send you the documentation and leave it in a section of the web or app, where you can sign it.

How to transfer money wherever you are

Moving money between your accounts
If you need more money in one of your accounts, move funds instantly with the "Transfer" option. All you have to do is open our app, select one of your accounts and, on the bottom bar, click "Transfers" and then "Transfer”.
You can also do this by logging into the website. Go to "Accounts" in the top horizontal menu and then click on "Transfers" in the left-hand side menu. You must choose the option "Between my accounts" to make the transfer.

Sending money via wire transfer
Enter the app, click on one of your accounts, click on "Transfers" () on the bottom bar and choose the type of transfer you want to make: national or international.
You can also make transfers via the website: enter the "Accounts" section in the horizontal menu and click on "Transfers" in the left-hand vertical menu.
Are you going to send a transfer more than once during this period?
If this is your case, it can be very useful to set up a periodic transfer that's automatically repeated. Both via the app and the website, go to your account movements and click on "Transfers" then "Periodic Transfers". Set up the transfer: recipient, amount, frequency... And that's it!

Do you want the money to arrive immediately? You have two options
The first: send money mobile to mobile, free of charge and instantly, with Bizum, via the Sabadell Wallet app or the website. Choose the person to send the money to from your contacts or enter their mobile number. If the person doesn't have Bizum, they'll receive a request to join. Bizum allows you to send up to €1,000. Don't have Sabadell Wallet? Download it here.

The second: make an immediate transfer via the Banco Sabadell app or website. Follow the same steps as for an ordinary transfer, choosing the option "Carry out transfer immediately”. Instant transfers have a cost, stated in detail during the procedure.

Moving money from credit cards to accounts
If you need more money in your account and have a credit card, you can transfer funds instantly. Do this via the app: in the enter "Cards" and choose your credit card. Click on "Operations" in the lower menu and then "Card to account transfer”. Just enter the amount you want to transfer to your account and it will be transferred immediately. On the website, go to "Cards" in the top horizontal menu and choose your credit card. In the left-hand vertical menu go to "Money Transfers" > "Card to account transfer”. As in the app, you only need to enter the amount you want to transfer to the account and it will be carried out immediately.

How can I manage my POS terminals via online banking?

To control your POS billing
You can do this via the website by logging in then going to the "Merchants and POS" section. Here you can consult all the billing generated through your POS terminal in the past year.
To consult settled transactions
Log into the website and, in the left-hand vertical menu, click on ''See all operations”. Go to "Merchants and POS" and then "POS operations”. To save time, we recommend using the search engine () or the shortcut on the home screen.
If you have a Virtual POS terminal, you can access the administration area
You can consult settlements from the same "Merchants and POS" site by clicking on “Virtual POS administration area”.

Can I manage my business’ administrative tasks from my mobile?

Yes, with the NOMO app
NOMO is the app for self-employed people that allows you to control the administrative tasks for your business via your mobile, so you can spend more time growing your business and monitor everything more closely, all at the click of a button. For example, you can digitise and control expenses and sales, create and send invoices and quotes, create a tax forecast... Plus you can connect your Banco Sabadell account with the app to monitor your cash flow. Find out more about NOMO.

An unexpected expense for your business account? Boost your balance like this

You can transfer funds between accounts
You can use this option to increase your balance by moving money from one account to the other. All you have to do is open our app, select one of your accounts and, on the bottom bar, click "Transfers" and then "Transfer”. On the website, go to "Accounts" in the top horizontal menu and, in the "Transfers" option on the left-hand side menu, choose the option "Between my accounts”.
Transfer money from your credit card to your account
Enter the app and go to . Select your credit card and click "Operations" on the bottom bar (). Select the option "Card to account transfer”. On the website, go to "Cards" in the top horizontal menu and click on "Fund transfers" in the left-hand vertical menu. Select the option "Card to account transfer”.
Have you used your credit card a lot this month? Pay back via instalments and improve the balance in your account
This way you can pay for your expenses little by little. You can divide up purchases of €100 or more into instalments and pay them back more easily. Also direct debits. Access the movements in your account to see which ones can be paid by instalments. In the app, these are marked in purple with the text "Pay by instalments" and on the website with the text "Via instalments”. Please note that this service has a cost, stated during the procedure.
You can also postpone paying off your card
You can postpone credit card repayments until the following month, via the app or website, and choose when you want to resume your credit card repayments. To do this via the app, go to    and then "Cards”. Select your credit card and click on "Settings" () in the menu below. Enter "Payment methods" and edit your repayment settings via the symbol ().

To do this via the website, go to "Cards" in the top horizontal menu and select "Limits and payment methods" in the left-hand vertical menu. You must choose the option "Payment terms" to postpone credit card repayments. Please note that this service has a cost, stated during the procedure.

Can I check my accounts and other products?

Monitor the balance and movements of accounts
As easy as logging into the app and website to see your account balance at a glance. When you access the app or website, you'll see an overview of your account balance, as soon as you log in. To see the different movements, click on each one.

Your card transactions, also under control
In the app, enter  , click on "Cards" and then on one of your cards to see the list of movements. On the website, enter the "Cards" section in the top horizontal menu and click on the card whose movements you want to see.

We notify you of what's happening with your accounts and cards
Without you needing to open the app. Just activate notifications to your mobile and you'll be the first to know when you've received a direct debit or make a purchase with your card. To do so, enter the app and go to "Your messages". Click on the wheel icon () and then on "Activate Push".
If you need to request an account certificate
You can do this via the website. Enter "Accounts" in the top horizontal menu and then "Manage accounts" in the left-hand side menu. Select the option "Request certificates”. You can request an account ownership certificate or an account balance certificate. All you need to do is sign the operation online and then download the certificate you need in PDF format.
Need to consult or print any documents?
You can do this via the website. Access here all the banking documentation for your business, such as transfer receipts, card settlements, etc. from the past two years.

Financial aid for businesses and freelancers

COVID-19 ICO Credit Line
See how you can request it and what the conditions are for your business.

Please send me more information
 

How do I protect myself online from fraud

Online fraud
  • Always consult reliable sources of information.
  • Do not trust suspicious requests that reach you through social networks, messages or unknown calls.
  • Do not share personal, bank information or passwords by mail, WhatsApp or by phone. Remember that Banco Sabadell will never call you to ask for passwords or any other information about your card.
When you buy online
  • Pay attention when you buy online and, as much as possible, use ecommerce portals that you already know.
  • Never buy on insecure ecommerce sites. Always check that the address begins with “https: //". If you have any doubts, we recommend that you do not buy.
  • When you pay for your online purchase never give your card PIN.
When you use online banking
  • Use the app to check your accounts or enter the address of our website in your browser yourself.
  • Don't download or click on links you don't know.
  • Turn on push notifications so that we can inform you of all the payments you make with your cards. Activate them by logging into the Banco Sabadell app and going to > "Your messages". Click on > Activate push.
And if you need urgent help ...
Remember that we are available in the SOS Urgent Help section, both in the app and on the web. In this section, we tell you what to do if, for example, your bank details have been stolen or how to block your card if it is stolen..

How do I access my online banking?

If you enter your username and password, but cannot log in...
Your username is probably blocked for security reasons. If this is so, call us on 963 085 000, and one of our managers will assist you so that you can access online banking as usual.
Your ID card must be up to date
To use online banking with the app or the web, it is essential that your ID card is up to date, for security and legal reasons. If it is not, don't worry. When you enter the app or web, we will display a message that will take you directly to the steps you must follow to do update it. Keeping your ID card up to date is essential for some of the most common transactions, such as making a transfer.
You can't remember your password? You can easily recover it
On the web, under the field where you normally enter the password, click on the link that says: “Are you having problems accessing the web?” Make sure you have your ID card and one of your Banco Sabadell cards on hand. Follow the steps and you will receive an SMS on your mobile to reset your password.

How do I give other people access to my business accounts?
To enable another person to start the main collection and payment transactions, you can manage their access from the "Administration" menu. Go to the “New limited access key” or “Limited access key management” section, depending on whether you want to create a new access key or configure existing permissions. Bear in mind that people with limited access codes can start operations, but you will still have to sign them.
Does your mobile have fingerprint or facial recognition? Activate it to identify yourself in the Banco Sabadell app
Identifying yourself in this way is easier and safer for you. You can easily activate it from the Banco Sabadell app by entering "Profile and settings", then "Access" and clicking "Access using your fingerprint". You simply follow the instructions that you see on the screen.

Payments or collections to suppliers and customers

How do I do it online?
In the web, you can access the query, generation, sending and cancelling files to make batches of receipts and batch payments to your customers and suppliers. Log in here to our file guide to get all the information on how to do each process.

Remember that you can also sign files using our app. To do so, log into our app with your company account, click on  , select the "Company" option and choose the "Transactions pending signature" option. All files pending signature will appear.

How can I pay a tax from the app or the web?

How do I do it online?
You can pay a state, autonomous community or municipal tax comfortably from the web, by clicking on "See all transactions " in the left-hand side menu. Then go to "Cash"> "See more"> "Taxes, rates and social contributions".
If you want to see all the steps on how to pay taxes from our website, we explain everything here.


Can I cash checks online?

Yes, and it is very simple
You can trade online and clear checks and promissory notes, on the web, by clicking on "See all operations" in the left side menu. Then go to "Cash "> "Deposit Document"
Moreover, we have increased the time you have to take physical documents to any office from the moment you deposit the check. You now have up to 40 days.
If you want to know more about depositing checks online, we explain everything here.

Sign documents sent by your manager

How do I do it online?
You can sign documents or contracts From the Banco Sabadell web or app. If you do not have access to online banking you can request it by filling in this form. Then, your manager can send you the documentation and leave it in a section of the web or app, where you can sign it.

Advance bill payment

How do I do it online?
You can do it through our confirming service, with which your company outsources the management of payments to suppliers; the bank handles it, and your suppliers can collect your domestic and international invoices. If you are already a confirming user, click here to advance the invoices you need. If you aren’t subscribed to this service, ask for an appointment with your manager to start using this service.

How to make individual payments

Send money by a transfer
On the web: enter the "Accounts" section of the horizontal menu and click "Transfers" in the vertical menu on the left. Select the "Domestic Transfer" or "International Transfer” option, depending on whether you need to send money to bank accounts in Spain or to foreign ones. Once you have selected one of the options, the list of all available money transfer options will appear in the lower left. For example, internal transfers, periodic transfers, currency transfers, etc.

If you prefer to use the app, log in, click on one of your accounts, click on "Transfers" ()), in the footer bar, and choose the type of transfer you want to make, domestic or international.

Do you want the money to get there at once?
Make an immediate transfer so that the recipient receives the money instantly, either from the app or from the web. You follow the same process as with an ordinary transfer, but choose the option "Make immediate transfer" displayed on the screen. This operation has a cost that will be indicated during the process.
Currency transfers: how to protect yourself from market fluctuations
Use our Sabadell Forex online platform to follow the exchange rates between currencies in real time, and perform online buying or selling operations of currencies, easily and directly and thus cover yourself against possible currency fluctuations. If you already registered in the service, you can log in whenever you want from here. If you are not already registered and need to operate with exchange insurance, make an appointment with your manager, who will register you in the service.

Can I check my accounts and other products?

Check your company’s account balances and transactions
Seeing the balance of your accounts at a glance is as easy as logging in to the app or web. To see your transactions, you must open each one.

Do you have to consult or print a document?
PYou can do it from the web. See here to see all your business’ bank documentation, such as proof of transfers, card payments, etc ... for the last two years.

Financial aid for companies

COVID-19 ICO Credit Line
See how you can request it and what the conditions are for your company.

Please send me more information
 

How do I protect myself on the Internet

Online fraud
  • Always consult reliable sources of information.
  • Do not trust suspicious requests that reach you through social networks, messages or unknown calls.
  • Do not share personal, bank information or passwords by mail, WhatsApp or by phone. Remember that Banco Sabadell will never call you to ask for passwords or any other information about your card.
When you buy online
  • Pay attention when you buy online and, as much as possible, use ecommerce portals that you already know.
  • Never buy on insecure ecommerce sites. Always check that the address begins with “https: //". If you have any doubts, we recommend that you do not buy.
  • When you pay for your online purchase never give your card PIN.
When you use online banking
  • Use the app to check your accounts or enter the address of our website in your browser yourself.
  • Don't download or click on links you don't know.
  • Turn on push notifications so that we can inform you of all the payments you make with your cards. Activate them by logging into the Banco Sabadell app and going to > "Your messages". Click on > Activate push.
And if you need urgent help ...
Remember that we are available in the SOS Urgent Help section, both in the app and on the web. In this section, we tell you what to do if, for example, your bank details have been stolen or how to block your card if it is stolen..